Satguru Online Gift Shop – Privacy Policy

At Satguru Online Gift Shop, we are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website or services.

Information We Collect

We may collect the following types of personal information:

1. Customer’s full name, shipping and billing address, phone number, and email ID.

2. Payment information for online transactions (secured through authorized payment gateways).

3. Order history, product preferences, and any special messages for gift orders.

4. Website usage data like IP addresses, browser types, device information, and cookies.

How We Use the Information

We use the collected information for purposes including:

1. Processing and fulfilling your orders and deliveries.

2. Communicating order status, updates, offers, and promotions.

3. Providing secure access to your account and order history.

4. Improving our website, services, and customer experience.

5. Maintaining records for accounting, legal, or regulatory requirements.

Information Sharing

We do not sell, rent, or trade your personal information to any third party. However, we may share information with:

1. Authorized service providers (such as payment gateways, delivery partners, or courier services) strictly for order processing and delivery.

2. Regulatory or law enforcement authorities if required by law.

3. Internal administrative purposes within our company.

Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. All sensitive data (such as payment information) is transmitted securely using encryption protocols and handled by trusted payment processors.

Third-Party Links

Our website may contain links to other websites. Satguru Online Gift Shop is not responsible for the privacy practices or content of such third-party sites. We recommend reviewing their privacy policies separately.

Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Withdraw consent (subject to legal or transactional obligations).

• Request deletion of your data (if no longer required for legal or accounting purposes).

To exercise these rights, please contact us.

Updates to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

Contact Us

For any queries related to orders, payments, refunds, or privacy, please contact:

• Email: nikhilkataria124@gmail.com

• Phone: +91 6264195688

• Customer Service Hours: Monday to Saturday, 10 AM – 7 PM